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Not XP Compatable
Microtek insists that this product is XP compatable. IT IS NOT COMPATABLE. Beware of any manufacturer that does not have the XP compatable certification but insists that its products are compatable. I have had the same issue with Visioneer. The products do not work easily and destabalize XP. I had to rebuild my 3-month old system as a result and lost a lot of time trying to do so.I strongly recommend that you purchase a product that is certified. Microtek does not have the customer supp...
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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01/30/2002
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88%
(16 of 18) Users Found This Review Helpful
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Watch out for buggy software
Although we received this for free with a computer purchase, it has not yet been worth it. After struggling with crashes and extremely slow speed (e.g., 60+ seconds to launch Word) and spending hours on the phone with various tech support reps, all the while thinking it was a problem with the brand new Dell or Windows XP, we encountered an error message that would pop up upon shut down. It indicated a problem with the file SDII.exe. I did a quick Google search and discovered that SDII.exe is a f...
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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08/13/2002
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100%
(5 of 5) Users Found This Review Helpful
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Didn't work
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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01/23/2003
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100%
(3 of 3) Users Found This Review Helpful
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Works fine with iMac/OS 9.1
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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08/05/2002
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100%
(3 of 3) Users Found This Review Helpful
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Excellent Scanner
It's cheap, and works perfect, it's fast, the software it's easy to handle, i have more than 2 months with it and i haven't had any problem, i allready scan all of my pictures, hundred's of them and still works perfect since the first day. Very easy to install no problems at all.
Excellent scanner, excellent price, and service at www.amazon.com
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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12/26/2002
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100%
(2 of 2) Users Found This Review Helpful
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I know why it's so cheap
It took me four days to finally get it up and running, when I first installed the scanner everything seemed to be workong fine. But as I soon learned, the ribbon wire connecting the scanner head had a kink in it which would jam the machine. after repeated calls to Microtek, I was informed that I would have to send it to the company for repairs at my own expense. Customer service stinks. with the help of a screwdriver and some masking tape, (to hold the wire in it's correct position), I was able ...
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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10/26/2002
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100%
(2 of 2) Users Found This Review Helpful
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Microtek does not stand behind what they sell- buy beware
After reading so many reviews now I am disappointed I bought a Mircrotek scanner. The software has a simple mode then a mode with more controlable features. The scanner never responded properly with the more complex mode so I just used the basic. It worked ok until the short warranty ran out. One day I turned it on, scanned one page and poof smoke started pouring out. After inspecting the inside for the cause, I found a transistor had 2 bad solder joints made by the factory that finally oxidi...
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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10/22/2003
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100%
(1 of 1) Users Found This Review Helpful
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Beware of Microtek
I recently purchased a Microtek scanner from an individual seller. Through no fault of the seller- it arrived with one of its mirrors broken.
I called Microtek who said they would not sell me the mirror due to liability problems. They also do not have an authorized repair shop network. I asked if I brought it to a local repair facility if they would sell them the part for repair, and they said yes. THEY LIED.
They said to the repair shop owner they won't sell their...
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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10/07/2002
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100%
(1 of 1) Users Found This Review Helpful
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Microtek doesn't work with win2k
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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08/29/2002
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100%
(1 of 1) Users Found This Review Helpful
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Scanmaker 3800 and Mac OS 10.5
Very good scanner under Windows XP with driver version 5.565 from Microtek Lab website. Though, there's no OS 10.5 Leopard compatible version of the driver to date and have the frustration of having a not fonctionnal scanner with my Mac. I hope that the Leopard driver will come out soon.
[Unknown inStep - Run Around LTD Jogging Stroller, Red and Teal (11-KS380) review can be read at Amazon.com]
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Review Date:
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12/26/2007
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