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BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC Online Stores
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BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC
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MB11052003EN-M2
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Don't Believe Companies Customer Support Claims
I am no computer whiz but I can attest to this companies false claims of superior product support. I purchased a two year subscription to BitDefender Total Security 2009 based on these claims only to find that there is literally no way to contact this company if you do have a problem. To reach them even through email requires that you jump through numerous website hoops. When they responded to my emails it is always with an automated message repeating the same fix-it advice already provided o...
[Read 's Complete Review for BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC at Amazon.com]
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good antivirus product
Good antivirus product; simple to use; need enough RAM memory or Bitdefender Total Security tends to really bog down computer speed and possibly crash system.
[Read 's Complete Review for BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC at Amazon.com]
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Better than McAfee
BitDefender does not impact my CPU like McAfee did. Also, the bitdefender has some features that the 2 year old McAfee did not, like registry scan and personal ID protection. Maybe that is to be expected. The personal ID protection allows you to type in part of a credit card number and it alerts you if internet traffic contains that string.
The curious downside is that sometimes after a scan, like the registry clean up, it shows you the things that it will do if only you click "next"...
[Read A Customer's Complete Review for BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC at buy.com]
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Not pleased
I purchased this product because I seen a review that it was the best, easy to use and at a good price, I have three computers I needed it for so I bought the three user pack for two years and thought I was getting a bargain. As it seems it is just as bad as the rest. It slows the computer down. I am not a computer guru and expected it to be easy to set up and straight forward but you have to know more about computers to get this to work right.
[Read 's Complete Review for BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC at Amazon.com]
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Poor tech service
I resubscribed to Bit Defender for 2 years,after having it for 2 years.
The program has come a long way since the version I had. The tech help service used to be excellent.
In the 2009/2010 version, you have to look, long and hard to try and find a phone number to call, and then you only get customer service.
You can't talk directly for technical help, only through e mail. Expect at least one week delay before you get a response, if any!
I will not resubscribe to this program...
[Read 's Complete Review for BitDefender MB11052003EN-M2 Total Security 2009 Family Edition - 2Yrs/3PC at Amazon.com]
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