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I'm a fan
Almost didn't buy this because of bad reviews but I'm glad I did. I'm very happy...
I was looking for expandable phone, with corded base, two-line, 5.8 GHz. I work at home several days a week and spend hours on the phone in conference calls. I do NOT use the speaker phone (no speaker phone can really edit out the background noise as far as I'm concerned) - I only use a wired headset. If I need to walk around, I use the headset with cordless handset. NOTE: I do have Caller Id and many...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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02/21/2007
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100%
(23 of 23) Users Found This Review Helpful
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Great phone for the price and I just bought another....
I too operate a home-based business. I use both lines and the digital answering system. I find that the voice quality is exceptional through both the corded and cordless handset. I get very good range throughout my 3600+ sq ft house and in my front and back yards. The digital answering system is very clear and easy to use. I recently moved the business out of the house and just purchased the same phone system for my new office.
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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01/31/2007
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100%
(17 of 17) Users Found This Review Helpful
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Great phone
I got the phone and a wireless expansion phone (a wireless expansion phone comes with the corded unit, so I have 2 wireless phones)about a month ago. I really enjoy it because all the phones have speakerphone capability. The headset & mike I use doesn't make my voice sound muffled like some other phones I've had. It is a 2 line unit and both lines work great. Some of the functions like redial and to delete CID numbers take several keystrokes to accomplish which is somewhat annoying. The wir...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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05/20/2007
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100%
(12 of 12) Users Found This Review Helpful
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While not feature rich, it's well designed and solid.
It is so hard these days to shop for electronics, with models that come and go, with lots of attention paid to "looks", and little to functionality. This is phone that seems to break that mold. The model has been stable and available for several years, and it seems to get the basics right. The design is uncluttered, the phone sound is clear, and it has useful and easy to understand buttons and functions. Range is good enough for our house.
I bought one for home, then went and purc...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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06/05/2007
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100%
(10 of 10) Users Found This Review Helpful
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So far more positive than negative
Pros:
Compact, all in one
Corded has reasonably good sound;
Range of cordless is adequate - sound quality is also in the middle.
Answering machine is fairly easy to setup, but lacks features of many of the higher end stand alone answering machines.
No phone cord needed for cordless extensions - just an electrical outlet for the charger.
Two lines one one corded/cordless is a convenience.
When I setup a conference, the quality is better than my old stand alone...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Review Date:
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12/09/2005
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97%
(40 of 41) Users Found This Review Helpful
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Good except for the outgoing message quality
I have just started using this phone today, and while it mostly lives up to my expectations, I have run into a major problem with the answering system: when I record the outgoing message on either line, the audio quality is extremely poor. I did just as the manual described - spoke at normal volume 9 in. from the unit - with poor results every time. I was also amazed that one is forced to record the announcement through the speakerphone, not the handset, making it sound as if it were recorded...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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02/22/2006
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97%
(35 of 36) Users Found This Review Helpful
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Problem on outgoing calls
I bought this phone as soon as it came out because it had the features I wanted. I have been generally pleased with it except for one major issue: every so often I will make a call and the party on the other end hears nothing. This is particularly frustrating since I can think I'm leaving a message on the other party's voicemail but nothing is recorded because my voice doesn't come through. While AT&T's Customer Service is virtually useless, they did replace the unit. Unfortunately the new phone...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Review Date:
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01/31/2006
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96%
(32 of 33) Users Found This Review Helpful
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I love it - can't beat it for the price.
I own a home-based ecommerce business, and I am very pleased with this phone. It handles the 2 lines nicely, the answering machine functions meet my needs. We have 2 cordless phones that we use with the base unit, with headsets. Works great. With the addition of an Invotel AudioImage SX4400EZ Music-On-Hold adapter, I have music-on-hold capabilities - at a fraction of the cost. I read the previous reviews that poo-poo this phone system. Yes, it could have been better thought out in the desi...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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01/22/2006
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95%
(22 of 23) Users Found This Review Helpful
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Poorly designed
The designers of this phone obviously weren't thinking of how a 2-line phone system actually gets used.
Cons:
* Corded base unit always picks up line 1, no matter if someone else is already using it. Even if line 2 is ringing, it STILL picks up line 1. Useless.
* Cordless handsets do not pick up the ringing line when lifted off the charger base. I have yet to own a cordless phone (single line or multi-line) that can't handle this small task. At least the cordless u...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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01/12/2006
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94%
(64 of 68) Users Found This Review Helpful
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Well designed, a few problems
I've probably purchased about 10 2-line phones over the years. The category is always pretty severely hampered in terms of features and usability, and I'm guessing that's because it's in between home use and office use. Nonetheless, two lines can't be that uncommon can it?
Anyway, let me start with the good.
* This is the first 2-line answering machine phone that I could set up completely without a manual. The base station has lots of dedicated buttons that are big, an...
[AT&T Cordless Phone (EP5962) review can be read at Amazon.com]
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Reviewed by:
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Review Date:
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06/30/2007
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92%
(12 of 13) Users Found This Review Helpful
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